I’d like to say that your company has been a pleasure to work with. We have worked with other billing companies in the past, and we did not recover as much money compared to using your company. We appreciate your responsiveness when we have questions. Your company also takes the time to notify US when there are questions. That shows that you guys try to go out of your way to get the money in. We also appreciate the Excel spreadsheets (statements) that you prepare for us that show what calls are outstanding and which ones we have been paid for. The money we get back from cost recovery is used in various ways. We buy equipment and pay bills.
We’d like to take this opportunity to thank YOU for all of your hard work on our behalf.